Privacy Policy
Coxin Inc. ('we' or 'the Company') has established this Privacy Policy (the 'Policy') regarding the handling of user information in the service 'Gench' (the 'Service').
1. Information We Collect
We may collect the following personal information:
- Email address
- Name (when using social login)
- Location information (only when permitted by user)
- Location data is only collected when the application is active
- We do not collect location data in the background
- Photos taken by users (only when submitted)
- Photos may contain location information
- Please properly handle any personal information (such as people) in photos before submission
- Service access logs
- Cookie information
2. Use of Cookies
We use cookies to improve user experience on our service.
- Essential cookies: Required for basic functions such as maintaining login status
- Analytics cookies: Used for service improvement through usage analysis
- You can restrict cookie usage through browser settings, but some service functions may become unavailable
3. Purpose of Use
We use collected personal information for the following purposes:
- User authentication and account management
- Important notifications and communications about the service
- Service provision and operation
- Point allocation, management, and gift card exchange
- Service quality improvement and new feature development
4. Data Retention Period
We retain personal information for the following periods:
- Account information: Retained for an appropriate period after account deletion
- Submitted photos: Retained for service provision, improvement, and legal compliance periods
- Access logs: Retained for an appropriate period
- These retention periods may be revised according to legal amendments or social circumstances
5. Access, Correction, and Deletion of Personal Information
Users have the following rights regarding their personal information:
- Request disclosure of personal information
- Request correction or deletion of personal information
- Request suspension of personal information use
Please contact our support desk listed in this Policy for these requests. We will respond appropriately after identity verification.
6. Third-Party Information Sharing
We will not share collected personal information with third parties except in the following cases:
- When we have user consent
- When required by law
- When necessary to protect life, body, or property
- When necessary for public health improvement or promotion of healthy child development
- When cooperating with government agencies, local authorities, or their contractors in executing legally mandated duties
7. Security Measures
We implement the following security measures to prevent unauthorized access, loss, or damage to personal information:
- Use of SSL encryption
- Access control and access log management
- Personal information access permission settings
- Regular security audits
- Employee training on personal information protection
8. Contact Information
For inquiries about this Policy, please contact:
Coxin Inc.
1F-61, Ninomiya Building, 18-4 Sakuragaokacho, Shibuya-ku, Tokyo
contact@coxin.jp
9. Use by Minors
If you are a minor, please review this Policy with your parent or guardian. Please obtain parental consent when necessary before using the Service.
10. Changes to Privacy Policy
We may modify this Policy when necessary. Any changes will be notified on this website.
Established: February 21, 2025
Last Updated: February 21, 2025