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Terms of Service

These Terms of Service (hereinafter referred to as the 'Terms') establish the terms and conditions for the use of 'Gench' (hereinafter referred to as the 'Service') provided by Coxin Inc. (hereinafter referred to as the 'Company'). Users of the Service (hereinafter referred to as 'Users') shall use the Service in accordance with these Terms.

1. Application

  • These Terms apply to all relationships between Users and the Company regarding the use of the Service.
  • Any guidelines posted by the Company on the Service shall constitute part of these Terms.

2. User Registration

  • To use the Service, prospective users must agree to these Terms and apply for registration through the method specified by the Company. Registration is completed upon the Company's approval.
  • The Company may refuse registration if the applicant falls under any of the following categories:
    • When false information has been submitted
    • When the application is from a person who has previously violated these Terms
    • When the Company otherwise determines that registration is inappropriate

3. Account Management

  • Users shall manage their login credentials for the Service at their own responsibility.
  • Users shall be responsible for any damages resulting from insufficient management of login credentials, misuse, or third-party use, and the Company shall bear no responsibility.

4. Prohibited Actions

Users are prohibited from engaging in the following actions when using the Service:

  • Actions that violate laws or public order and morality
  • Actions related to criminal activities
  • Actions that destroy or interfere with the Company's servers or network functions
  • Actions that interfere with the Service operation
  • Actions that collect or accumulate personal information of other users
  • Actions that impersonate other users
  • Actions that interfere with the operation of stores or facilities during photo-taking
  • Posting inappropriate photos (including photos containing personal information or infringing copyrights)
  • Providing false information
  • Any other actions deemed inappropriate by the Company

5. Handling of Posted Photos

  • Photos posted to the Service belong to the Company as work products of the survey activities.
  • Users agree that the Company may freely use, reproduce, distribute, create derivative works from, display, and execute photos posted through the Service for survey activities and service improvement purposes.
  • Personal information (such as people) included in posted photos must be appropriately processed before submission.
  • Users guarantee that their posted photos do not infringe upon any third-party rights.

6. Points

  • Points are awarded according to conditions set by the Company.
  • Points can be exchanged for gift cards through methods specified by the Company.
  • If points are found to have been obtained through fraudulent means, such points may be cancelled and account suspension or other measures may be taken.
  • Point award conditions, exchange conditions, validity periods, etc., may be changed at the Company's discretion.

7. Service Suspension and Interruption

The Company may suspend or interrupt the Service for the following reasons:

  • When performing system maintenance or updates
  • When service provision becomes difficult due to force majeure such as earthquakes, lightning, fire, power outages, or natural disasters
  • When the Company otherwise determines that suspension or interruption is necessary

8. Disclaimer

  • The Company shall bear no responsibility for any transactions, communications, or disputes between Users and other Users or third parties regarding the Service.
  • The Company shall bear no responsibility for any damages resulting from changes to, interruption of, or termination of the Service.
  • The Company shall bear no responsibility for any damages incurred by Users in relation to their use of the Service.

9. Changes to Terms

The Company may modify these Terms without notice to Users when deemed necessary. Modified Terms shall take effect upon posting on the Service.

    10. Governing Law and Jurisdiction

    • These Terms shall be interpreted in accordance with the laws of Japan.
    • The Tokyo District Court shall have exclusive jurisdiction in the first instance over any disputes relating to the Service.

    Established: February 21, 2025
    Last Updated: February 21, 2025